SKINCOMM® is committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.
Please read the following carefully to understand our views and practices regarding your personal information.
This Privacy Policy applies to information that each of SKINCOMM® Singapore Private Limited, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as "SKINCOMM®", "we", "us" or "our") collects from you.
The types of personal information we may collect, and hold vary depending on the nature of our interaction with you and may include:
We typically collect your personal information directly from you. On some occasions, we may collect your personal information from third parties such as payment platform providers.
We process your order history to develop, market, sell or otherwise provide products, services or information to you.
We also process your name and contact details to provide you with copies of our newsletter and information about our products, store launches, partnerships and in-store events, contact you regarding service related matters, and provide you with other marketing or promotional information where we are permitted to do so in accordance with applicable laws or if you have provided consent for us to do so. We also process this information to ensure that we do not contact you for direct marketing purposes if you have asked us not to
By signing up for any Vivere X SKINCOMM® services via the website, you consent to the collection, use, and disclosure of your personal data by SKINCOMM® and Vivere for the purpose of processing your registration and providing the requested services, in accordance with the Personal Data Protection Act. Your data will be handled with strict confidentiality and used solely for service-related purposes.
We use cookies on our website to facilitate your access and use of our online services. By browsing or using the services on our website, you consent to our use of cookies to collect information on your online usage data and to improve your online experience. If you turn cookies off, some of our services will not function and transactions may not be completed.
We may use third party web analytics services, such as Google Analytics to help us analyse how visitors use our website. Google administer these services using technologies such as cookies, web server logs and web beacons. It may collect audience data such as age, gender, and interests to better understand the behaviour of our visitors. This process also helps us manage and track the effectiveness of our marketing efforts. We do not combine the information collected with personally identifiable information. You can prevent analytical tools from recognizing you on return visits to our websites and mobile applications by disabling cookies on your browser.
To disable Google Analytics, please download the browser add-on for the deactivation provided by Google at https://tools.google.com/dlpage/gaoptout?hl=en.
More information on the handling of user data by Google can be found in Google Privacy Policy.
We may use the services of one or more third party companies for internet-based advertising (also called “targeted advertising”, “remarketing”, or “behavioural advertising”). If we do, these third party advertising companies may also collect information from your activities on our websites and mobile applications as well as other websites to help personalize your experience and provide advertisements targeted to suit your interests and preferences. This means that our ads may appear on participating websites based upon your browsing activities. We may use and allow our third party advertising companies to use the technologies listed above (see “Third Party Web Analytics” section) and other similar technologies.
You may opt out of the automated collection of information by Google for the purpose of delivering advertisements tailored to your interests, by visiting Google Ad Personalization page and/or Baidu Ad Personalization page.
We may also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, matters of national security, law enforcement, to enforce our contracts or protect your rights or those of the public.
Third parties connected with business transfers: We may transfer your personal information to third parties relating to a reorganisation, restructuring, merger, acquisition or transfer of assets, provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.
SKINCOMM will not sell your personal information to third parties for monetary compensation but may share your information with affiliated companies and contractors to better serve you by, for instance, tailoring your online experiences and customizing the products and services you are offered.
Please note our website may, from time to time, contain links to and from the websites of our partners or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we have no control over how they may use your personal information. This is the same for your use of social media sites. You should check the privacy policies of third-party websites before you submit any personal information to them.
Among several other security control measures, SKINCOMM® implements the following industry best-practices to ensure your personal data with us are safe:
We do not store your credit card information. The credit card information you provide while transacting with us is solely used for effecting payment from you to us; which may involve third-party financial institutions, who implement industry-standard security mechanism.
While we endeavour to protect our systems, website, operations and information against unauthorised access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be safe from intrusion by others, such as hackers.
SKINCOMM stores and retains your personal data for as long as you remain as you are an associate and customer. Your personal data will be removed from our system 10 years after you explicitly express your intention in writing to terminate your associateship or your associateship is terminated due to any other reasons. If your associate account has been inactive for 10 years, your personal data will be removed from our system.
You may withdraw your consent for the collection, use and/or disclosure of your personal data by sending an email to our Data Protection Officer via email or approach our Customer Service Officer at our retail centres. However, we may not be able to continue providing the services to you if consent is withdrawn and we may need to terminate your existing associateship with us.
If you would like to change your consent to receive marketing and promotion information from us, you can either approach our Customer Service Officer at our retail centre or send an email to confirm your intention.
You may access your personal data (eg. membership information, group performance information such as product sales history and your incentive points) and correct your contact information upon your login to your associateship dashboard. If you would like to request to access/correct other personal data, or if you have any feedback/complaint concerning our Personal Data Protection Policy, you can send your request via email to us.
To assist us in dealing with your request, please provide us with your full name, contact number and your associateship ID code in the email.
If there are any questions or concerns regarding this Privacy Policy, please contact us at hello@skincomm.com
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